ReelRaven Cookie Policy

At ReelRaven, we believe that transparency is the foundation of trust. This Cookie Policy explains what cookies are, how we use them on our website at reelraven.io, and what choices you have regarding their use. When you visit our site, log in to your account via reelraven.io, or explore our games and promotions, we may place cookies or similar technologies on your device. By continuing to use our platform, you acknowledge and accept our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet or smartphone — when you visit a website. They allow us to recognise your device on subsequent visits and store certain information about your preferences and activity. Here at ReelRaven Casino, we use cookies and similar tracking technologies such as web beacons, pixels and local storage objects to deliver and improve our services.

Cookies can be set by us directly (first-party cookies) or by third-party providers whose services we integrate into our platform, such as payment processors and game studios. Our ReelRaven platform relies on these technologies to function correctly and to give you a personalised, secure experience every time you visit.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, services you have requested — such as logging in to your account, navigating between pages, or accessing our cashier — would not be possible. We do not require your consent to place strictly necessary cookies, as they form a fundamental part of our service delivery at ReelRaven Casino.

• Session management and authentication when you use your ReelRaven login
• Security tokens that protect your account from unauthorised access
• Load balancing to ensure stable performance across our 13,000+ game library
• Remembering items placed in your active game session

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our site. This helps us identify which pages are most popular, where users encounter difficulties, and how we can improve navigation and page loading times. The information collected by these cookies is aggregated and does not identify you personally.

• Tracking page views and visit duration on our platform
• Recording which game categories and providers are most visited
• Monitoring error rates to improve platform stability
• Measuring the effectiveness of our promotions page

Functional Cookies

Functional cookies allow our ReelRaven Casino website to remember choices you make and provide enhanced, personalised features. For example, we may store your preferred language — English or Russian — your chosen currency, or your country selection from our payments page. These cookies are not strictly necessary, but they significantly improve your experience on our site.

• Storing your language and currency preferences
• Remembering your country selection for localised payment options
• Maintaining your display settings across sessions
• Keeping you logged in between visits (where you have selected this option)

Marketing and Targeting Cookies

We and our trusted third-party partners may place marketing cookies on your device to deliver advertisements and promotional content that is relevant to your interests. At ReelRaven, we want the bonus offers and promotions you see — including information about our Welcome Casino Package, daily reload bonuses and sports promotions — to be meaningful and timely rather than generic.

• Tracking whether you have previously visited our site or clicked on a promotion
• Enabling retargeting campaigns on external platforms
• Measuring conversion rates for our bonus and promotional pages
• Limiting how often you see the same advertisement

Third-Party Cookies

Our ReelRaven platform integrates services from a range of third parties, including game providers, payment processors and analytics tools. These providers may set their own cookies on your device when you interact with their content or services. We do not control the cookies placed by third parties, and we encourage you to review their respective privacy and cookie policies for further information.

Key third-party categories that may set cookies include:

• Game providers – studios such as Evolution, Ezugi, NetEnt, Nolimit City and others among our 121 integrated providers may set cookies when their game content loads in your browser.
• Payment processors – Widoma Trading Co. Limited and payment method providers including Visa, Mastercard, Paysafecard, MiFinity and cryptocurrency processors may use cookies as part of their fraud-prevention and transaction-verification systems.
• Analytics services – we may use third-party analytics platforms to aggregate data about site usage.
• Advertising networks – partners that help us serve relevant promotional content may place targeting cookies on your device.

How Long Do Cookies Last?

Cookies can be either session-based or persistent. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually. We use both types on the ReelRaven Casino platform depending on the purpose they serve.

Your Cookie Choices

We respect your right to control how cookies are used on your device. When you first visit reelraven.io, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your choices at any time by accessing our cookie settings tool on the site.

In addition, most web browsers allow you to manage cookies through their settings. You can typically:

• View which cookies are stored on your device
• Delete existing cookies from your browser
• Block all cookies or only third-party cookies
• Set your browser to notify you before a cookie is placed

Please note that disabling certain cookies — particularly strictly necessary and functional cookies — may affect your ability to use parts of our website. For example, blocking session cookies may prevent you from completing your ReelRaven login or accessing the cashier.

Cookies and Your Personal Data

Some cookies we use may process personal data, such as your IP address or device identifiers. Where this is the case, we handle that data in accordance with our Privacy Policy, which sets out in full how we collect, use and protect your personal information. Our company — Green Champions Leader SRL, registered in Costa Rica — and our payment processor Widoma Trading Co. Limited act in accordance with applicable data protection principles when processing any personal data gathered through cookies.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, legal requirements, or the way we operate our ReelRaven Casino platform. When we make significant changes, we will notify you through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about how we use cookies at ReelRaven, or if you would like to exercise any of your rights in relation to cookie-related data processing, please contact our support team. We are available 24/7 via live chat on reelraven.io, or you can reach us by email at support@reelraven.io. Our support team operates in English, German, Spanish, Norwegian and Finnish and will be happy to assist you.